Here’s a scary loophole to Yelp’s content guidelines: what if someone has an interaction with your business, but doesn’t actually do business with you? Here’s a review that someone left for a plumber in Redwood City: Her chief complaint is that she was not a customer, so is this still a legitimate… Read More »Do you have to be a customer to leave a Yelp review? Nope!
There has been a lot of misinformation out there about Facebook’s latest announcement. With headlines like New Facebook Rules Will Sting Entrepreneurs and Facebook is Killing Small Business Entrepreneurs with new Policy Rule, it’s hard not to get a little excited (if you like getting your news from the source,… Read More »Why Facebook’s Updates (probably) Won’t Kill Your Business
If you’re like us, you probably hate Internet Explorer. It’s clunky, slow, prone to malware, and just a terrible browser all around. While the latest versions have finally managed to add many of the features you’ll find on real browsers, we believe it’s too little too late. That’s why Navolutions couldn’t… Read More »Navolutions Announces $500 Scholarship for Taking Down Internet Explorer
If you haven’t heard the news, businessman Jon Schultz just sold Ebola.com for a whopping $200,000, and that’s just the tip of the iceberg. Jacob Davidson from Time.com put it best: A newly renamed, Russian weed-related company bought Ebola.com using shares of a medical marijuana business run by a former Libertarian Party… Read More »Ebola.com Sells for $200,000 – But Why?
What do you do when a customer means to order one product, but somehow manages to order another? If it’s a T-shirt or a DVD, you’d probably just exchange it, but what if it’s a really big ticket item that has high shipping costs? Or a customized item that can’t… Read More »Blind Luck: What To Do With Weird, Unpredictable, and Unavoidable Customer Horror Stories