filtered yelp reviews

Do you have to be a customer to leave a Yelp review? Nope!

Reputation Management

Here’s a scary loophole to Yelp’s content guidelines: what if someone has an interaction with your business, but doesn’t actually do business with you? Here’s a review that someone left for a plumber in Redwood City: Her chief complaint is that she was not a customer, so is this still a legitimate… Read More »Do you have to be a customer to leave a Yelp review? Nope!

What To Do About a Filtered Yelp Review

Reputation Management

It’s happened to the best of us. A customer goes on Yelp to leave a review, ends up writing a 5 star masterpiece longer than most Hemmingway novels, and Yelp filters it out. Not only is your business deprived of an awesome review – chances are that your formerly satisfied customer is a little ticked off, too. So what do you do about it?Read More »What To Do About a Filtered Yelp Review